Learning from the UK Rail Demonstrator about what to do (and what not to). The use of digital technologies as tools has risen in prominence to become a new reality for innovations who still want to make progress in their growth plans. While organisations grapple with new realities about what works, foundational principles of good … Read more
digitalisation
Innovation At Scale: Demonstrating a Digital Infrastructure for the Rail Sector
The UK rail industry is ripe for innovation. Challenges and frustrations faced by passengers are frequently hitting the headlines. But where should the industry start with making innovations to improve the customer experience? And how can it make sure customers are listened to as part of managing the innovation process? Rob Munro shares some insights … Read more